Hi Karli,
Hope you had a great weekend . Mine was a torture endurance competition . The tournament director decided to do a round robin instead of a double elimination . Our byes (where we get to sit out a round ) were either on the first round or the last round , so essentially wasted . It meant we had to play back to back games AND all entrants regardless of skill or age .
Saturday , in the mixed doubles , we played 6 rounds . Sunday , in the men's , we played 8 rounds . Took gold ( both days ) in the 65-70 most points scored category . All around fun charity event . Monday had to visit the chiropractor to get things realigned and took the day off . Today I went back at it with our group .
On to things you really want to know . The paddle you sent handled magnificently . The feel , the balance and the performance was outstanding . Most people say it's not the paddle but the person behind it . I know better now . I tried both my old paddle and the new one you sent during the tournament . I did better with the new paddle each round . I was better able to place my shots and had better control on my slicing spinners . I also had better response to surface hits on the face .
People in my group noticed that I had a different paddle and of course had inquires . The biggest inquiry was if it was legal and sanctioned . I showed them the label that it is approved by USAPA . Several wanted to try it and loved it . Others wanted more information than the pamphlet I brought . I directed them to thirdshotdrop.com . The one thing I stressed was my experience with the customer service I received from your company and you in particular . I am not exaggerating when I say there MANY raised eyebrows .
I didn't mean for this to be so long . I know you're busy . I just wanted to update you as promised and I like to reward outstanding customer service . It is so rare today .
Kindest regards ,
Mark
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